Support

We respond within two business days.

Email

For all inquiries — sign-in trouble, reservation questions, agency onboarding, document verification, account deletion — contact:

support@recar.app

What to include

To help us respond faster, please include:

• The phone number associated with your account.
• The app version (visible at the bottom of Profile).
• The platform (iOS or Android) and OS version.
• A short description of what you were trying to do.
• If the app showed an error, the exact message (a screenshot helps).

Account deletion

You can delete your account in-app from Profile → Delete Account. If you cannot complete that flow, email us with the subject line Account deletion request and we will process it manually within two business days.

Agencies

Agency onboarding, contract questions, payouts: email support@recar.app with the subject line Agency: [your business name].

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